Simply click on the "Enquire Now" button which will take you to our online enquiry page. You will be able to select various options such as which airport you would like to fly from and dates of travel and tell us about any particular requirements you have for your holiday.

You will have a dedicated Travel Consultant who will initially send you a quote by email and then continue to work with you to ensure that we meet all your requirements and provide the highest level of service.

If you are happy with the quote you have received, simply send a reply email with the names of the passengers travelling and we will begin the booking process immediately. If, once you receive your quote, there is something you would like to change then smiply let us know.

Remember - We're always Happy to Help!

There are so many different options available for any particular holiday that provide opportunities for a more cost effective price or upgrades with certain hotels that you might miss out on a better deal.

We strongly believe that a real person is better able to make intuitive decisions about a holiday enquiry than a computer programme that will not have the same dedication or commitment to providing the best possible service.

ALSO, why should you waste your time searching for a great deal when we can do it for you - with a personal touch. Rest assured, you will always be dealing with a real live person and you will have direct contact with the same person all the time. You will never have to deal with an anonymous person in a call centre.

It is our absolute, number one, priority to ensure that you are happy with the details of your holiday before you book and it is important that you have the time to do this.

It is also important to remember, however, that prices change all the time (particularly the cost of flights) and it is with this in mind, that we would urge you to try and confirm the booking as soon as possible. We will provide a quote according to your enquiry for the best prices on the day. Communication is the key to getting the best deal and we will work to ensure that we respond to your requests as quickly as possible to guarantee the best prices for you.

Yes, of course.

If you have heard about a certain hotel or you have a particular hotel in mind where you would like to stay, simply let us know if the "Comments" section at the end of the online Enquiry Form (Enquire Now) and we will be pleased to check availability and include this in your quote.

The simple answer is "...just let us know."

We have tens of thousands of hotels available to us throughout the world and we fully accept that we might occassionally select a hotel that doesn't quite meet your requirements. You might prefer a different location or have in mind a particular hotel in mind that you would like to stay at. Simply drop us a line and we will look for alternative options that better meet what you are looking for

It is impossible for us to send you a quote for every possible hotel option so we usually provide a choice of two or three different hotels in each quote. We are always happy to provide you with other choices and the more information you can give us will help us in finding that sought after hotel that is "Just Right".

Payments

We have several very simple and straightforward methods available for receiving payment.

The most popular method is for us to give you a quick call, answer any final questions you might have, and take a debit or credit card payment. If you prefer, we are able to send you a Client Paymet Form that can be completed and emailed back to us.

We are also able to take payments by direct bank tansfer and would be pleased to send you our bank details on request.

As soon as we have received payment of your deposit, we will immediately begin confirming all the relevant flights, accommodation, tours and any other services.

Once your initial documentation becomes available in the booking system (usally within two hours of receiving your deposit) we will email this to you.

Your initial documents will usually include a Receipt, Confirmation of Booking, Flight Confirmations and Confirmation of Accommodation Reservations.

Occasionally, emails which contain attachments can be delayed or filtered out by your email provider. If you have not received your documents from us within 24 hrs, please let us know and we can resend them.